Conditions of Use
All information is believed accurate at the time of publication and is provided as is. Alltimes Coatings Ltd reserves the right to refuse an order for any reason. It reserves the right to amend misprints without obligation to honour them.
We are not the manufacturer and make no warranties of any kind, express or implied and specifically disclaim any warranty of merchantability or fitness for a specific purpose. All warranties are manufacturer’s warranties and are between the manufacturer and the user. As distributor we will make initial approaches to the manufacturer in the event of a complaint
In the event of a dispute all parties agree in advance to binding arbitration.
IMPORTANT: Should goods be received that are damaged, defective or incorrect you must notify us within 24 hours of receiving them.
Returns
Returned goods are not generally accepted. You accept that application instructions and product information given is sufficient and that you are responsible for all measurements and required quantities are entirely the customers responsibility. If Alltimes Coatings Ltd should make a mistake items will be exchanged or a refund given at it’s expense.
If you have made an error or changed your mind, we will assist you as far as possible. Freight costs and in some cases a restocking fee will be your responsibility.
We like happy customers so please tell a friend if you are pleased with our products. If you are not happy, please tell us and we will make every effort to work out a solution.
Liquid Roof & Liquid Rubber EPDM Warranty
Warranties are based on the coating being applied to the original material, including metal (galvanized or coated steel, weathered copper or aluminium), rubber EPDM membrane, concrete (excluding foot traffic areas e.g. decks, patios or asphalt-based surfaces), urethane foam, primed wood, fiberglass, PVC sheet and pipe, acrylic sheet, sponge rubber insulation, weathered steel siding, weathered fiberglass, weathered metal and standing seam roofs, weathered vinyl, PVC and polycarbonate plastic, foam insulation for pipe, or cast concrete foundations. Warranties are not valid if material is on top of other materials.
The warranty is void if using third-party materials under or on top of Liquid Roof or Liquid Rubber.
Ensure your order is correct before submitting. Alltimes Coatings Ltd is not responsible for customer errors. Alltimes Coatings Ltd is not responsible for orders that are delivered but are missing. If you have not requested a signature required proof you agree not to hold Alltimes Coatings Ltd responsible for any packages left at your location.
Alltimes Coatings will happily replace any items you receive that have been damaged by the carrier. It is the consumer’s responsibility to check the order before the carrier leaves. Should you not want the carrier to leave your order at the door when you are not at home, you must contact us prior to the shipping of your package. We are not responsible for lost orders that have been left at your delivery address. Once the courier has left, you have accepted the order and verified it was not damaged. Alltimes Coatings will refund or replace any damaged Liquid Roof or Liquid Rubber EPDM. We do not provide refunds or returns for any items that have left the warehouse and arrived to you in non-damaged condition. Alltimes Coatings Ltd is not responsible for returns you make to any address or warehouse point of shipment other than the address we provide. When placing your order, you agree you will not refuse delievery or attempt a chargeback on any valid order placed.
Coverage & Suitability
All advertising, promotional and website material information is for guideline and promotion purposes only.
It is up to the user to evaluate the accuracy of the information provided. Third party testimonials are provided by users of our Liquid Roof and Liquid Rubber EPDM and we Alltimes Coatings Ltd accepts no responsibility for the accuracy of them.
Coverage details are necessarily approximate because differences will occur outside of our control including applicator’s technique and texture of existing surface and the.
Prices are subject to change without notice. Delivery times and dates can never be guaranteed.
Severability
The provisions of these terms are declared to be severable and if any clause, sentence, word, section or provision is declared void or unenforceable for any reason by any court of competent jurisdiction, it shall not affect any portion of these terms other than said part of portion thereof.